Use of personal data

Conforming with ’article 34 of law N· 78-17 of 7th January 1978 relative to’IT, files and freedoms, le Camping l’Escale, Editor of the site, reminds you that you have the right to request removal or rectification of any concerning data.’’ To exercise this right please contact :

Clos Ste Th r se
Route de Bandol
83270 St Cyr sur Mer

The site of the CNIL: www.cnil.fr

Definitions

Client : any capable professional or natural person within the meaning of Articles 1123 ff of the Civil Code, or legal person, who visits the Website subject to these general terms and conditions. Services : https://clos-therese.com makes available to Clients: :

Content : All the elements forming the information present on the Website, and in particular text, images and videos.

 

Client information : Hereinafter referred to as “Information”, which corresponds to all the personal data likely to be held by https://clos-therese.com to manage your account, manage client relations and for analysis and statistical purposes.

 

User : Web surfer connecting and using the aforementioned website.

 

Personal information : “Information in any form whatsoever that allows the direct or indirect identification of the natural persons to which it applies” (Article 4 of Law No. 78-17 of 6 January 1978). The terms “personal data”, “data subject”, “processor” and “sensitive data” have the meanings defined by the General Data Protection Regulation (GDPR: [Law] No. 2016-679)

 

1. Presentation of the website.

By virtue of Article 6 of Law No. 2004-575 of 21 June 2004 on trust in the digital economy, the identity of the various parties intervening within the framework of producing and monitoring https://clos-therese.com are provided to users of the said website.

Owner : Clos Ste Thérèse, share capital €282,031, VAT number: FR34380748061 – Colle de Reyne Route de Bandol La Cadière d’Azur 83270 St Cyr-sur-mer

Publication manager : Bouget – camping@clos-therese.com The publication manager is a natural or legal person.

Webmaster : Styleo – contact@styleo.fr

Hébergeur : Titan Datacenter – 1210 Chem. de la Plaine, 06250 Mougins

Data protection delegate : Bouget – camping@clos-therese.com

2. General terms and conditions for use of the website and services offered.

The Websites constitutes an intellectual work protected by the provisions of the Intellectual Property Code and the applicable International Regulations. The Client can in no way re-use, transfer or exploit all or part of the Website’s elements or works on his/her own behalf.

The use of the website https://clos-therese.com implies complete acceptance of the general terms and conditions of use set out below. These conditions for use are likely to be modified or added to at any time; users of the website https://clos-therese.com are therefore asked to consult them on a regular basis.

This website is normally accessible to users at all times. However, an interruption for technical maintenance may be decided on by https://clos-therese.com, which will then endeavour to inform users in advance of the dates and times of the intervention. The website https://clos-therese.com is updated regularly by its website manager. Likewise, the legal statements may be modified at any time: they are nevertheless binding on the user, who is invited to refer to these as often as possible in order to be cognizant thereof.

3. Description of the services provided.

The purpose of the website https://clos-therese.com is to provide information on all the company’s activities. https://clos-therese.com shall endeavour to provide the website https://clos-therese.com with information that is as precise as possible. However, it cannot be held liable for omissions, inaccuracies or shortcomings in updates, whether this is down to it or to a third-party partner providing it with this information.

All the information shown on the website https://clos-therese.com is given as a guide and may change. Furthermore, the information shown on the website https://clos-therese.com is not exhaustive. It is provided subject to modifications that may have been made since it was uploaded.

4. Contractual limitations on technical data.

The website uses JavaScript technology. The Website cannot be held liable for equipment damage linked to the use of the site. Furthermore, the website user shall undertake to access the site using modern equipment that is virus-free and that has an up-to-date, latest-generation browser. The website https://clos-therese.com is housed by a service provider in the European Union, in accordance with the provisions of the General Data Protection Regulation (GDPR: [Law] No. 2016-679)

The aim is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24/7, every day of the year. Nevertheless, it shall reserve the option to interrupt the hosting service for periods that are as short as possible, particularly for the purposes of maintenance, improving its infrastructures, a failure in its infrastructures or if the Services generate traffic that is deemed to be abnormal.

https://clos-therese.com and the host shall not be held liable in the event of a malfunction with the Internet, telephone lines or IT and telephone equipment linked in particular to network overload preventing access to the server.

5. Intellectual property and infringement.

https://clos-therese.com owns the intellectual property rights and holds the right to use all the elements accessible on the Website, and in particular the text, images, graphics, logos, videos, icons and soundbites. Any reproduction, representation, modification, publication or adaptation of any or all of the website elements, regardless of the method or process used, is prohibited without express prior authorization from: https://clos-therese.com

Any unauthorized use of the site or any of the elements contained therein will be considered as infringement and will be pursued in accordance with the provisions of Articles L.335-2 ff of the Intellectual Property Code.

6. Limits on liability.

https://clos-therese.com acts as the publisher of the website https://clos-therese.com and is responsible for the quality and accuracy of the Content it publishes.

https://clos-therese.com cannot be held liable for direct and indirect damage caused to the user’s equipment while accessing the website https://clos-therese.com and resulting either from use of equipment not meeting the specification indicated in point 4, or from the appearance of a bug or incompatibility.

Nor can https://clos-therese.com be held liable for indirect damage (such as a loss of sale or loss of opportunity) following use of the website https://clos-therese.com. Interactive areas are available to users (possibility of asking questions in the contact area). https://clos-therese.com shall reserve the right to delete, without prior notice, any content placed in this area that contravenes the legislation applicable in France, and in particular the data protection provisions. If applicable, https://clos-therese.com shall also reserve the option to implicate the user’s civil and/or criminal liability, in particular in the event of a message of a racist, abusive, defamatory or pornographic nature, regardless of the media used (text, photograph, etc.).

7. Personal data management.

The Client is informed that the regulations on marketing communications, the Law of 21 June 2014 on Trust in the Digital Economy, the Data Protection Law of 6 August 2004 and the General Data Protection Regulation (GDPR: [Law] No. 2016-679).

7.1 Personal data controllers

For the Personal Data collected within the framework of creating the User’s personal account and his/her browsing on the Website, the Personal Data controller is: Bouget. https://clos-therese.com is represented by Bouget, its legal representative.

As the data collector, https://clos-therese.com undertakes to comply with the framework of the legal provisions in force. With regard to the Client in particular, it shall be responsible for establishing the purposes of the data processing, for providing its (prospective) clients, from the point of gathering their consent, with full information on the processing of their personal data and for holding a processing register that matches reality. Every time https://clos-therese.com processes Personal Data, it shall take all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which https://clos-therese.com processes this.

7.2 Purpose of data collected

https://clos-therese.com is likely to process all or part of the data:

  • • To allow browsing on the Website, and for the management and traceability of the services ordered by the user: Website connection and use data, billing, order history, etc.
  • • To prevent and combat computer fraud (spamming, hacking, etc.): IT equipment used for browsing, IP address, password (hidden)
  • • To improve browsing on the Website: connection and use data
  • • To carry out optional satisfaction surveys on https://clos-therese.com : camping@clos-therese.com
  • • To carry out marketing campaigns (SMS, email): 0033 (0)4 94 32 12 21, camping@clos-therese.com

https://clos-therese.com does not sell your personal data, which is therefore only used by necessity or for statistical or analytical purposes.

7.3 Right of access, to rectification and to object

In accordance with current European legislation, Users of https://clos-therese.com have the following rights:

  • • Right of access (Article 15 GDPR) and to rectification (Article 16 GDPR), to update, to the completeness of User data, rights to lock or erase Users’ personal data (Article 17 of the GDPR), when this is inaccurate, incomplete, equivocal, out of date, or for which the collection, use, communication or conservation is prohibited
  • • Right to withdraw consent at any time (Article 13-2c GDPR)
  • • Right to restrict the processing of User data (Article 18 GDPR)
  • • Right to object to the processing of User data (Article 21 GDPR)
  • • Right to portability of the data provided by users, when this data forms the subject of automated processing based on their consent or a contract (Article 20 GDPR)
  • • Right to define the fate of Users’ data after their death and to choose whether https://clos-therese.com is to communicate their data to a third party that they have specified in advance.

As soon as https://clos-therese.com is aware of the death of a User, and failing instruction from the latter, https://clos-therese.com shall undertake to destroy his/her data, unless its conservation proves necessary for evidentiary purposes or to meet a legal obligation.

If the User wishes to know how https://clos-therese.com uses his/her Personal Data, ask for this to be rectified or to object to it being processed, the User can contact https://clos-therese.com in writing at the following address : Route de Bandol 83270 St Cyr-sur-mer + Mr et Mme Bouget.

In this case, the User must indicate the Personal Data that he/she wishes for https://clos-therese.com to correct, update or delete, identifying him/herself specifically with a copy of an identity document (ID card or passport).

Requests to delete Personal Data will be subject to the obligations imposed on https://clos-therese.com by law, particularly in relation to conserving or archiving documents. Lastly, Users of https://clos-therese.com may lodge a complaint with the control authorities, and in particular with the CNIL [French Data Protection Agency] (https://www.cnil.fr/fr/plaintes).

7.4 Non-communication of personal data

https://clos-therese.com shall be prohibited from processing, hosting or transferring the Information collected on its Clients to a country outside the European Union or one that is recognized as “inappropriate” by the European Commission without informing the client of this in advance. As such, https://clos-therese.com remains free to choose its technical and commercial processors provided they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: [Law] No. 2016-679).

https://clos-therese.com shall undertake to take all the precautions necessary to maintain the security of the information and particularly that it is not provided to unauthorized persons. However, if https://clos-therese.com is made aware of an incident affecting the integrity or confidentiality of the Client’s Information, it must inform the Client of this as quickly as possible and inform him/her of the corrective measures taken. Furthermore, https://clos-therese.com does not collect any “sensitive data”.

The User’s Personal Data may be processed by subsidiaries of https://clos-therese.com and processors (service providers), purely for completing the purposes of this policy.

Within the limit of their respective positions and for the purposes recalled below, the main persons likely to have access to data belonging to users of https://clos-therese.com are mainly agents from our customer services department.

7.5 Types of data collected

With regard to users of an https://clos-therese.com website, we collect the following data, which is essential for operating the service, and which will be kept for a maximum period of 36 months following the end of the contractual relationship: Surname, forename, postal address, email, telephone number.

https://clos-therese.com also collects information that allows for improving the user experience and offering targeted advice: Browsing data allowing for offering personalized services and generating viewing statistics. (Google Analytics, Facebook)

This data is kept for a maximum period of 36 months following the end of the contractual relationship.

8. Incident notification

Regardless of the effort made, no Internet transmission method and no electronic storage method is completely secure. We can therefore not guarantee absolute security. If we become aware of a security breach, we will advise the users concerned so that they can take the appropriate measures. Our incident notification procedures take into consideration our legal obligations, whether on a national or European level. We undertake to inform our clients in full of any issues concerning the security of their accounts and to provide them with all the necessary information to help them to meet their own regulatory obligations in terms of reporting.

No personal information belonging to an https://clos-therese.com website user is published without the user’s knowledge; nor is it exchanged, transferred, passed on or sold to a third party on any media whatsoever. Only in the event of the purchase of https://clos-therese.com and its rights would the transmission of the said information be allowed to the possible purchaser, who would in turn be bound by the same obligation to keep and modify data with regard to users of the website https://clos-therese.com.

Security

To ensure the security and confidentiality of the Personal Data and Personal Health Data, https://clos-therese.com uses networks protected by standard mechanisms such as a firewall, and the use of pseudonyms, encryption and passwords.

When processing Personal Data, https://clos-therese.com takes all reasonable measures aiming to protect this against any loss, fraudulent use, unauthorized access, disclosure, alteration or destruction.

9. Hyperlinks, cookies and internet tags

The website https://clos-therese.com contains a certain number of hyperlinks to other websites, set up with the authorization of https://clos-therese.com. However, https://clos-therese.com is not able to verify the content of the websites thus visited, and therefore will not assume any liability in this regard.

Unless you decide to deactivate the cookies, you agree that the website can use them. You can deactivate these cookies at any time, free of charge, from the deactivation options offered to you and set out below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the website.

9.1. « COOKIES »

A cookie is a small information file sent to the User’s browser and saved on the User’s terminal (e.g.: computer, smartphone), (hereinafter referred to as “Cookies”). This file includes information such as the User’s domain name, the User’s internet provider, the user’s operating system and the date and time of access. Cookies in no way risk damaging the User’s terminal.

https://clos-therese.com is likely to process the User’s information relating to his/her visit to the Website, such as the pages viewed and searches carried out. This information allows https://clos-therese.com to improve the Website content and the User’s browsing.

Cookies make it easier to browse and/or provide services offered by the Website; the User can configure his/her browser so that it allows him/her to decide whether he/she wishes to accept them so that the Cookies are stored in the terminal or, conversely, that they are rejected, either systematically or depending on who is issuing them. The User can also configure his/her browser software so that he/she is regularly asked to accept or refuse Cookies, before a Cookie is likely to be stored in his/her terminal. https://clos-therese.com informs the User that, in this case, not all the functions of its browser software may be available.

If the User refuses to allow Cookies to be saved on his/her terminal or browser, or if the User deletes those stored there, the user is informed that his/her browsing and experience on the Website may be limited. This may also be the case when https://clos-therese.com or one of its service providers cannot, for technical compatibility purposes, recognize the type of browser used by the terminal, the language and display parameters or the country from which the terminal appears to have connected to the Internet.

If applicable, https://clos-therese.com shall decline all liability for the consequences relating to the degraded operation of the website and any services offered by https://clos-therese.com, resulting (i) from the User refusing Cookies (ii) from the impossibility for https://clos-therese.com to save or consult the Cookies required for its operation due to the User’s choice. The configuration of each browser is different for Cookie management and User choices. This is described in the browser’s help menu, which will allow for finding out how the User can modify his/her wishes with regard to Cookies.

The User may choose to express or modify his/her wishes in relation to Cookies at any time. https://clos-therese.com may also call on the services of external service providers to help it collect and process the information described in this section.

Lastly, by clicking on the icons dedicated to social media networks, Facebook, and Google Plus shown on the https://clos-therese.com Website or in its mobile application, and if the User has agreed to allow cookies to be placed while browsing the https://clos-therese.com Website or mobile application, Facebook and Google Plus may also place cookies on your terminals (computer, tablet, mobile phone).

These types of cookie are only placed on your terminal provided you consent to this, by continuing to browse the https://clos-therese.com Website or mobile application. The User may nevertheless revoke at any time his/her consent to https://clos-therese.com placing this type of cookie.

9.2. INTERNET TAGS

https://clos-therese.com may occasionally use Internet tags (also called action markers or one-pixel GIFs, transparent GIFs, clear GIFs and one-by-one GIFs) and deploy these via a specialist Web analysis partner likely to be located (and thus to store the corresponding information, including the User’s IP address) in a foreign country.

These tags are placed both in on-line advertisements allowing web surfers to access the Site, and on the various pages of the latter.

The external service provider may collect information on visitors to the Website and other websites using these tags, draw up reports on the Website’s activity for the attention of https://clos-therese.com, and provide other services relating to the use of this site and the Internet.

10. Applicable law and allocation of jurisdiction.

Any dispute relating to the use of the website https://clos-therese.com shall be submitted to French law. Outside of cases where the law does not so permit, jurisdiction shall be solely allocated to the competent courts of Toulon.